First of all, the only 4 and 5 stars on here seem ...

First of all, the only 4 and 5 stars on here seem to be employees and friends of employees visiting the corporate office. Who cares what the corporate office looks like? My daughter booked a place in London for her 7 week internship. The host agreed to the dates, took her money and then 1 month out cancelled with no explanation. Simply posted room unavailable. We tried reaching out to him by Linked In. No response. Messaged through Airbnb---no response. Had to call corporate to get her money refunded. Now there are few options left, as she thought she had a place. This is very confusing and unprofessional. All they offered was a $100 credit. Seriously, look for alternatives.