There was a stinkbug and a maggot in our room. The...

There was a stinkbug and a maggot in our room. There was poop on the shower curtain. The bathroom lights barely worked and our fridge did not get cold at all. Additionally, we found some blood on my comforter and could not get access to the wifi for over a day and we were hung up on by the Hyatt's tech support multiple times. However, they comped our room one night and gave us access to the Regency Club for the duration of our stay. These things balance each other out to three stars, personally.