Room was amazing. We had the view of the Delaware ...

Room was amazing. We had the view of the Delaware river and South philly on the 19th floor. The only gripe I had was that the front desk associates were a little unfocused when it came to customer service. I called down to the front desk and they put me on hold to figure out if they had an hdmi cord, after over 20 mins on hold waiting for a reply a different person answered and told me no. It was a lot to unprofessional but didn't take away from the room