Vern Elliott

Review of Westwood Computers Ltd

End of an era - Over the past 15 years I have purc...

End of an era - Over the past 15 years I have purchased almost every device from Westworld Edmonton and was never let down...until today. I went in with my wife, computers in hand (as a trade in) ready to purchase a Macbook Air, Macbook pro 16" and an iPad pro for home schooling. We were greeted friendly enough and told to wait in the sales area. We waited for about 10 mins for anyone to approach us with no one even paying us a second. 2 other patrons arrived in the store and one was directed to the same area we were in. Finally, one sales person came up into the area and immediately went to the customer who arrived after us! Very disappointing, so we went to the Apple store in West Ed and within 7 mins we were talking to a salesperson and within 30 mins we had purchased all of our devices. I have shown a commitment to a local business for a long time but apparently local has lost its sense of service.