Tim Carapetyan

Review of Burns honda

Good customer engagement and response times. My sa...

Good customer engagement and response times. My sales rep was professional and engaged. I did my research at home and called ahead to inquire about rates, etc, about a specific vehicle in stock. I did this with two Honda dealers in the local area and got the same info. Unfortunately the interest rate given to me over the phone by both dealers was not applicable to the vehicle I inquired about - I found this out while sitting at the sales desk finalizing the paperwork. My experience was pretty standard for buying a new car but I wish the dealership (s) would have been more upfront on their rates on new cars considering how specific my inquiry was. Overall, I would recommend this dealer. And, of course, do your research ahead of time.