Every time I asked a question I was sent to someon...

Every time I asked a question I was sent to someone else their departmebt did not know. I requested early check in. First I was told they would try. Dayna at the front desk dismissed my request. It was only after I called a third time that I was told the Aulani does not do early check-ins. The staff has a strange way of telling you what you cannot do with a smile but they don't let you respond or ask questions. Very superficial and disingenuous. Food is okay but very over priced.