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Nicole Odell

3 years ago

If I could give 0 stars I would! This has been th...

If I could give 0 stars I would! This has been the worst experience with a medical group in my life! I am left without the use of one hand because of their incompetence and their office does not care. I asked to speak with their office manager and was told "they are out". when asked for how long I was told "until next week". I asked who covers for the office manager and I was told "the CEO but they won't take your call." I have been seeing this office for one week for a swollen, very painful, and non-functioning hand. I have zero answers, zero help. I have been told to schedule with one of their specialists but then told because I am considered a New Patient to thier specialist, I have to wait a month and a half for an appointment. So I am expected to go a month and a half without the use of my hand and not knowing any diagnosis whatsoever before I can be seen and prescribed testing. I have paid copays in the amount of $60 so far and have nothing to show for it. This is hands down the worst experience with a medical office.

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