Katie Griffiths

Review of David Jones

Horrible experience at David Jones. I called up an...

Horrible experience at David Jones. I called up and had them put aside a jacket that I was informed was on sale for $99 dollars. I wanted it for my friends hens party tomorrow. I had it put aside for two hours. I rushed from Parramatta to the city to buy the jacket. The store in the city is an absolute mess right now. No escalaters, only lifts which are not convienant. Had to wait for 20 minutes for the jacket to be found. I was then told it was 340 dollars and not 99, eventhough it was clearly placed under a sign that said 99 dollars. If I wanted it I had to pay 3.5 times the price. Considering I had travelled all that way and the hens party was tomorrow I bought it. On the way out of the maze that is DJs in the city the alarm went off because a security tag had been left on. I then had to go down two levels and through the maze once more to get the security tag taken off. Will never purchase from David Jones again, bad service and misleading advertising. You have enough people working there to put the stock on the right racks. Despite the managers claims that a customer must have put it there, which I do not believe because there were two jackets there. If I could have given you less than one star I would have.