We had a little bump in the road at the beginning ...

We had a little bump in the road at the beginning with a different salesman, but Nick Smith stepped in and from there on it just couldn't have been better. Subaru gave us a $25 gas card for the issue we had with another salesman, which was very much appreciated. Nick was very knowledgeable on all the Subaru vehicles, never rushed us, and communicated with us throughout the process. Don't know how he did it, but the car we ordered arrived after 3 weeks instead of the 8-10 week estimate. He made the entire process flawless. He was well prepared for closing the deal on the last day, and made us feel like we were the most important customer he had. The tour of the service and parts was very helpful as well. I liked that he encouraged us to reach out to him should we have any questions. It's been fun getting to know our new vehicle, and it is a beautiful car. Love the color (Bronze Metallic). Schuyler (sp?) from finance was equally well prepared, and was extremely pleasant. All the paperwork had been filled out ahead of time, and all we had to do was sign. Perfect. Many thanks to everyone at Heuberger. Oh, and not to overlook the gal at the coffee bar. Thanks for the coffee and water. It's a very nice gesture.