Sally Addinell

Review of Quick Mobile Fix

QMF ID: 214441 Well - they have fixed under warran...

QMF ID: 214441 Well - they have fixed under warranty the phone we bought from them 9 months ago, but only after having initially been queuing to speak to someone about it for over an hour; then despite reading constantly about most repairs taking 24-48 hours to do, waiting nearly 3 weeks from sending it off to getting it back; getting silly and non-informative emails back in response to my asking what on earth was going on with my phone; and then being told my repair (replacement screen) actually doesn't come with the 1 year warranty that is advertised all over their website. They are good for reasonably priced, decent second hand phones, which are delivered quickly, but don't expect any real contact or customer service from there on in. You need to sort this out QMF