Olivia Minnier

Review of Dick Masheter Ford

DO NOT bring your car here for service. I would gi...

DO NOT bring your car here for service. I would give this dealership 0 stars if I could. I got a flat tire on my Ford Focus and had it towed here & it took them FOUR WHOLE DAYS to replace and balance my tire.

They didn't have the super basic tire I needed to match others on my vehicle and then didn't have the nut and bolt to put it on after it broke off after they attempted to replace it. Their customer service is horrible & they spent half a day TRYING TO FIND MY CAR after it had gotten dropped off there by AAA. I've also had it towed there before & spent time attempting to find my car after they moved it from the service area after the work had been completed. No one there seemed to know where it had been parked!

Do not bring your car here!!