Super thankful for the service department today!!!...

Super thankful for the service department today!!!!

To set the picture, we are from Washington. We were starting our drive home today and not 3 miles from our starting point, our van started misfiring. We have two little kids and the thought of being stuck without a place to stay and a car to drive was very daunting.

We looked up local dodge dealerships and this happened to be the closest one to us. We managed to get our van there, white knuckles and all. We got there 45 mins before our scheduled appoinment time but they didn't seem put off by that at all. They greeted us, checked us in and got to diagnosing our vehicle as quickly as possible.

Bill was the main correspondent about our progress and the work being done and he was fantastic. Definitely keep that guy around!! He made sure he checked in regularly and had a sincere understanding for our situation.

We ended up needing a coil replaced and even with a skeleton crew today, they got us taken care within a few hours.

Thank you for being such a blessing and relieving stress in what can be a very frustrating situation!!