Riz Grand

Review of Hilton Al Hamra Beach and Golf...

Duration; 2 days on the Easter Weekend 2018. 2 Adu...

Duration; 2 days on the Easter Weekend 2018. 2 Adults and 2 Kids on half board. Total spend U$ 1,100.
Nice property and layout and beach. However our experience was not something to write home about.
Positives:
* the staff, when available, were very friendly and helpful. Thats where it ended.
Challenges:
* we called room services 6 times through our stay and connected only once. Response time to get extra towels 2 hours. Shampoo, never came; leak in the toilet ceiling, never attended.
* the breakfast & lunch served at the restaurant was sub standard. Variety was non existant and quality was 2 star.
Just not a Hilton experience! Try the Waldorf Astoria down the road for a true 5 star treatment.

Overall rating: 4/10
Property 7/10
Food 3/10
Service 4/10
Staff friendliness 8/10
Value for money 4/10
Will we recommend this place? - probably not.