The room and the water park were wonderful. It is...

The room and the water park were wonderful. It is the service at the front desk that is miserable. My wife checked us in with two of our children and the employees behind the desk were rude, mean and even yelled at her to pay attention. The manager was even worse. When this place was owned by Key Lime Cover it was better managed from the top down. For the money we paid, will not come here again and I will recommend that all of my family and friends do the same. Very disappointed.