Greatly disrespected told something is in one plac...

Greatly disrespected told something is in one place and it's not there being put aside and put aside and put aside for a room knowing that we both have handicaps I feel like we have been treated like second-class citizens because we have handicaps tell me you've changed the room and oh the next day we check or we can change it for you we didn't have that room that is just too much BS I hope to never have to stay here again and so does my wife