The rooms are nice and the front desk staff is fri...

The rooms are nice and the front desk staff is friendly. The room service is absolutely horrible. Tried to place an order for over an hour last night. After continuously calling we decided to just go get food from outside of the hotel. The next morning I was waiting on a breakfast order I had placed for between 9 and 9:20. At 1030 I called to ask where the order was. I was put on hold when the guy got back on the phone told me that someone tried bringing it and there was no answer and then hung up on me. I was literally waiting by the door since 9 so I could eat while doing my emails. I travel very often for work and rarely ever come across service so horrible. For the price of the room go to Oxford suites across the street. You'll be much, much happier.