Greg Alexander

Review of The Human Solution

Human Solution Office Furniture: FIVE STARS!

Human Solution Office Furniture: FIVE STARS!

Was advised on Jan 30th that the chair was shipping out. Nearly 3 weeks had passed and I had not heard anything. Contacted HSOF and they intervened. Shipping company called that same day and delivered it the next. HSOF was not the problem, but they assisted in resolving the issue very quickly.

Now, about the Knoll Generation Chair itself: It is very functional, probably a great chair for the office environment... I got mine 'maxed' out... all the adjustments, ultra foam seat, lumbar support, etc. For sitting upright (and most other positions) the chair is very good. Do have two complaints:

1. The seat cushion (and I got the Ultra Seat Foam) is not that cushy/comfortable. I'm looking into some sort of pad I can add to the chair. My keister gets a little numb sitting in it for any major length of time... which I why I spent so much money on a chair, I basically LIVE in it.

2. I like to lean back. I have a bulging lower disc and the lumbar support does not adjust low enough to accommodate this desired position. There is a gap between my lower back and and the chair backing when leaning back.

Had I been able to try out the chair first before purchasing, I probably would not have purchased. I feel it is indeed a well-constructed chair, and most reviews are glowing. It just does not fit my particular desired posture (lumbar support) and the seat cushion, even with the Ultra, is not adequate for long-term use.

For an office environment, probably one of the best chairs you can buy (I'm sure leaning back is not the typical office posture), but for long sitting sessions at home... doesn't work for me.

Advice for redesign: Somehow change the chair to allow for lumbar support when leaning back. Seat cushion needs more padding. Just my 2 cents.