Frustrating dealership experience. I called a day ...

Frustrating dealership experience. I called a day in advance about a car I saw online that said it was at the Independence location. The woman I spoke with assured me the listing was wrong and the car was at her KC location. I drove an hour to KC. Jim, who helped me, informed me they'd sold the car, but he'd see what they could find. After being at the dealership for 45 minutes, we hadn't left Jim's desk and I hadn't seen a car. Additionally, they'd somehow double-booked me for the KC and Independence locations, so a sales agent from Independence called and asked if I was still planning to come look at the car. It hadn't been sold, but was at the Independence location. After almost an hour without being shown any vehicles, I left. A manager at Independence called asking if there was any way they could right the situation, then sent me a text message offering to bring the car to me since I'd had a bad experience. I said that would be great. He never responded.

Update: After writing this review, the manager at Independence called and offered to transfer the car to the KC location, but I don't plan on driving an hour back to KC again. Additionally, a sales agent in KC contacted me and is sending me a $25 gift certificate for gas to compensate for the inconvenience.