Friendly technical advisors and endorsements, foll...

Friendly technical advisors and endorsements, followed by the assiduous customer satisfaction (after having gone to the garage for an interview for example), cleanliness of the place and small "VIP" attentions with the customers.

On the negative side, not everyone on the sales side knows how to smile ... strange. Lastly, we are supposed to have courtesy cars when the car is "back in" for more than 2 hours but never are they available; we are then referred to the Enterprise rental company. It looks like an agreement between the 2 organizations, an agreement where the customer is not a winner since the latter must then pay ("cheap" to the limit of the dishonest in my opinion). This is the main reason for the lack of a fourth star, although the price of the rental is still quite low.