Juana Lopez

Review of North State Auto and Machine

First of all the only reason I am giving a 1 star ...

First of all the only reason I am giving a 1 star is because they sold the car when we were finalizing the sale. From the start Chris was being very helpful and informative but our bank approval took a couple days. We finally got an approval Tuesday afternoon. I gave him a call today to email the contract and we can be there to sign Thursday afternoon. I received a text message saying they sold the car. Basically, wasted my time. We only did this situation over the phone because we are coming from Stockton. 1 hour and 15 min away. I do not recommend this dealership after this situation. Very unprofessional. So I recommend not making any purchases over the phone. It is not fair to people who have paperwork sitting at their desk and someone comes along and buys.