Terrible!

Terrible!

Bought a Groupon for a 75-minute introductory flight lesson and they had it redeemed prior to my booked lesson as they made a scheduling error. I booked for October 27th, but they marked me down for a lesson on September 27th instead. They then accuse me of missing an appointment I didn't make and cancelled my flight I had booked the following day. In addition, the lady who called me was giving me attitude, raising her voice, and being sarcastic. I believe a refresh course in customer service and basic conservation etiquette would be in order. The main reason I am mad in this situation is not because they cancelled my lesson, but because they got paid with MY groupon over their own mistake. I don't usually write reviews (let alone bad ones), but after being treated like a delinquent, I have to share my frustration.

Avoid this place! Rude, obnoxious, unprofessional.