We booked a room online and I received a confirmat...

We booked a room online and I received a confirmation number that the room was paid for and being held. Once I arrived, the front desk woman tells me there are no more rooms available and that booking through the website is never a guarantee. I asked to speak to the manager and once the short manager with glasses popped up from beind the desk, he was one of the RUDEST gay black men I've EVER met. I'm not sure if he was just having a bad day or if he's upset unity the obvious "cards" he was dealt at birth. Either way, that behavior should be left at home before you go to your 9 to 5er "Sheeple" job.