Extremely disappointed. They purchased my loan, g...

Extremely disappointed. They purchased my loan, gave me the incorrect payment amount due, implied it was my fault, I authorized the withdrawal of $76 (they gave me a confirmation number) then took out over $1500 - may call an attorney about the legality of this. CSR was mostly unhelpful again implying it was my fault. I am completely unimpressed with this company and hope they sell my mortgage to someone else.