Kyle Trevison

Review of Red Lion Hotels

New renovations make the entrance and lounge great...

New renovations make the entrance and lounge great to look at. They've done away with a "front desk" and instead have concierges with iPads ready to check you in promptly. Rooms are also modern and comfy with a huge flat screen tv. Unfortunately there was an issue with our booking and our second room wasn't in their records which took two hours to sort. Unfortunately the first staff member we spoke with was less than understanding, luckily the kind woman we dealt with the following morning made up for it. Would have given more stars if it weren't for the unfortunate experience with the one employee the first evening.