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2 star rating because this hotel is pretty overrat...

2 star rating because this hotel is pretty overrated. Not sure where to begin. We booked an ocean view room and to avoid disappointment upon entering the room I asked the front desk if it was partial or full and he said all rooms are pretty much partial ocean view!! So why not clarify that as we're booking?? The next day we went to check on the beach club service and the person handling reservations mentioned people book months in advance because they have limited room. It says nowhere on Expedia that we should've done that. So we decide to go to the pool only to find very limited chaise availability with them being pretty much booked. Our room was cleaned only when we made the request and the phone system internally is inefficient. If it wasn't for that fig tree I really don't know what this hotel has to offer because it's not worth the price.

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