J

Jenga Marie
Review of Royal Honda

4 years ago

I'm so disappointed with the service department. K...

I'm so disappointed with the service department. Keep in mind I've been a customer for 10yrs. Recently I had an oil leak and Mr. Roy (who was pretty nice) called and told me it was leaking from 2 places. I paid $1200 for the repairs. The following week I smelled oil burning off and took it back, he told me it was debris- ok, cool. Later in the week I noticed a puddle of oil and went back to speak to the manager. He took my car around back and in 30 min came back and said they fix it. Apparently I had another oil leak. Which brings it to a total of 3 oil leaks that were fixed. My car is still leaking oil. I"m not sure what to do?! I literally just gave them $1200 and I'm back where I started.

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