Jeremy St.Hilaire

Review of Colonial Bowling Alley

Went on New Year's Eve with a party or 8 and had a...

Went on New Year's Eve with a party or 8 and had a 45 minute wait which was totally understandable given we had no reservations. We brought the kids to the arcade area and the games were all modern and working well. . The few issues we had we're taken care of immediately but the staff without question. Most of the games have a set amount of tickets they'll award regardless of how well you do but the tickets are generous and the cost of the prizes are reasonable. Very clean and we'll maintained. The bowling was good and we had no issues with the scoring and the ball selection was very good. The food is another story. We hit the food button on our keyboard but after 15 minutes determined that no one is likely paying any attention to that so we have up and ordered at the bar. Ordered two appetizer platters and they took about 20 minutes to arrive and when they did, the employee dropped one on the floor. He offered to remake it and bring it back but it never came before we left. Went to the bar to try to get it to go and was told they must have made the wrong thing. Very curiously, in replacement for our "Tour of Italy" platter that the server dropped, we were offered what looked to be an old veggie platter that was sitting at the bar looking very dried out and unnapealing or a refund...which was the obvious choice. All in all it was a great New Year's Eve experience but the servoce of the food situation seems like it's very disconnected from the quality level of everything else. The food itself was better than expected for deep fried bowling alley food but the service from the bar was an unfortunate let down.