James Melville

Review of Metropolitan by COMO, London

Stayed here for a conference for 6 days. For 6 day...

Stayed here for a conference for 6 days. For 6 days, we had non stop 6 kids running through our floor banging doors screaming and crying. The mother and nannies would leave the door and you would hear screaming, yelling, crying for 6 night and days straight. I complained to the staff after night 3 since we couldn't sleep due to the commotion. They didn't have any room available that night so we waited for the following day. Finally got a room on night 6 but gave is a smaller room. I had better experiences with service at 2 and 3-star hotels.
Overall hotel and location are nice, but for the price you pay, you can do a lot better in the area.

Not recommended at all.