Sharmistha Ganguly

Review of Chauhan Ale and Masala House

Bad experience- reserved a booth 4 days ago, cause...

Bad experience- reserved a booth 4 days ago, cause it was a special occasion. They confimed the reservation that morning thru text, but when we showed up 15 mins before time and were ok to wait, hostess insisted that we take a table instead. Had a great server Voitek and also a great and lively bhel puri server. Bartenders were lively and made amazing cocktails. Loved it. Manager went to every table and intentionally avoided our table. Rude. Bhel puri was really what it was supposed to taste. Lamb shank very low on spices than prior orders. Methi malai catch of the day - absolutely tasteless(wonder why its on the menu). Lamb keema nachos were yummy. Jalebi cake was good too. Rude manager. He needs to go. Overall 3 out of 5. This was my 8th visit. They should strive harder cause this is a high end restuarant. Hospitality training should be made mandatory for all working at the restuarant. They shudnt discriminate with customers. Super disappointed in that aspect.