I recently purchased a pre-owned car that had an a...

I recently purchased a pre-owned car that had an awful cigarette smoke odor coming from the A/C vents, headliner and back seats. The dealer I purchased it from masked the smell of the smoke in order to sell the car, but after a few days of driving it, the smell was more than noticeable; it was undeniable to anyone that got into the car. That being said, I researched different ways to get rid of the smell and decided to go with a ozone deodorizing treatment. Upon explaining the situation to Mr. Ed, he advised that in order to ensure the treatment would work we would need to include an interior detail prior to the ozone. Full disclosure, he wasn't trying to upsell me, but rather he had worked with other customers with the same issue and his past experience was that doing the interior detail prior to the ozone was the much more effective route. After speaking to Mr. Ed multiple times, I decided to go with his advice, and I couldn't be happier with the decision. When I picked up the car, I saw that he had washed it for me as a courtesy and the car was shining inside and out! It looked better than it did in the showroom of the dealer I bought it at, and, most importantly, it smelled fantastic. I wanted to wait a few days before writing the review, to make sure the smell was truly gone, and I am glad to say that it still smells brand new. No cigarette smell!

I will be bringing my other car in for the full inside and out detail, which is really well priced especially when considering the quality of the work. No doubt that I will be a lifelong customer for Mr. Ed and will recommend any person I know or meet that is looking for a car detail.