Mike Roth

Review of BMW of Springfield

I originally took my 2008 335xi to their body shop...

I originally took my 2008 335xi to their body shop to replace both front and back bumpers. After getting into my car after bumpers replaced, my air conditioner (blower) did not work. When I said something to the body shop they pulled car in to take a look and could not find anything and said they didn't have anything to do with the air not working since replacing 2 bumpers had no association to the air blower. One of the guys actually took me and car to the service department and within an hour they had diagnosed my car, reset codes, and then blower worked. They couldn't explain why except saying, "it happens." That was my first experience with JMK since moving to Jersey and I have to say, it was pretty good in my opinion. They went above and beyond and I appreciate it. Thanks guys!