I honestly have loved using Uber, until Saturday n...

I honestly have loved using Uber, until Saturday night! The driver who was on his way Jatinder with Best Way Limousine & Sedan services was unable to find my address. I had missed calls from the driver as I did not hear my phone (it was on silent). I did not know the exact address to where I was, that is why the GPS locater is such a great feature. SO PRETTY MUCH .... the driver obviously got pissed that he came to pick me up and then unable to find me had to drive back to wherever he was going. HE CHARGED ME $48 FOR A RIDE I DID NOT TAKE!!!!!!!!!!!! He even dared to enter a pick-up and drop off address and charged me for a 20min. long drive. I understand if there was a cancelation fee... IT WOULD NOT BE THAT MUCH! And also the ride I was planning on taking that night WOULD HAVE NOT BEEN THAT MUCH!!! So pretty much as a customer you are unprotected from fraudulent drivers! THIS ISSUE HAS NOT YET BEEN RESOLVED!!!!!!!!!!