Worth no star, at all. But google didnt allow this...

Worth no star, at all. But google didnt allow this review without choosing a star. worst customer service i have seen across the brands. bought a handheld vacumn, told them not feasible to bring down to the shop due to their office hour and im not driving. took 1 day and come back saying they can arrange a pickup at my place only with a sgd40 pickup fee. PS: last year i have also arrange repair for this vacumn machine several times, after using it for a while, sensor start having problem, so cant on / off as i like, i was told it's normal cus they have an "internal sensor" in the machine if its stuck it wont turn on, so i tried to clear the bin as frequently as possible, the outcome is the same. "they didnt bother to fix, and come back with reason like this - Bravo!" . now the machine is having a faulty loud noise at the roller whenever we use, and i wonder if i should just dispose it rather than wasting my time with this customer service over and over again. Honest opinion - dont get electrolux products unless you run out of options.