Matty Noble

Review of Toyota of Seattle

I've been servicing my 1997 Rav4 with this place f...

I've been servicing my 1997 Rav4 with this place for years, and they've always provided good, prompt service. I had them do both larger repairs (an oil leak, a transmission fluid leak) and routine maintenance and everything they fixed pretty much stayed fixed -- I think they deserve some of the credit for my car lasting such a long time.

Just recently I bought a new car from the dealership, and I had a good experience there too. I was prepared to haggle over price and options, and to quote the dealer invoice price from various websites, and to resist their offers to sell useless high-priced add-on options, and to stay focused despite efforts to get me to buy some car, any car as long as it was from them. Instead, they were completely open about what they were making off the sale (it matched my research, so I don't think it was just a ploy) they didn't try to sell me on any "special" options, and they were actually very helpful in educating me about what cars were most likely to meet our needs and which ones were not at all likely to work for us. I really got the impression that they were working to help their customers rather than take advantage of them.