Nice facility but deplorable staff throughout exce...

Nice facility but deplorable staff throughout except the restaurants. Training level seemed marginal at best, enthusiasm dismal and execution barely acceptable, if that. Bathroom shower had been repaired with duct tape, no shower mat or non-slip feature, pool not open when advertised, green program to reduce room cleaning needs was unexecutable. A follow-up call to get assistance essentially told me I was out of luck. I've never written an unfavorable review before, but this one is a pleasure to undertake. How tragic!