My first visit to the service dept. After beinging...

My first visit to the service dept. After beinging checked in I was not talked to again for two hours. No one and I mean "no one" even acknowledged my presents for that entire time. Mulitable employees walked by numerous times and not even one "hello". I find that to be the big down fall of this car dealership. I was enformed of the issue with my vehicle and the problem will be fixed shortly. They had to order the part needed. Thats fine. I hope that I get a hello from someone the next time im in there.