Room was as expected, and we have stayed at these ...

Room was as expected, and we have stayed at these resorts in the past so we knew what to expect as far as damage and dated. We stayed in Diana Oasis and it was a nice room with pleasant colors and comfortable tub. Pool in room was a nice size and had fireplace right beside which created a great atmosphere. Flat screen tv, all tile bath, mirrors everywhere.

Resort was cozy, everything close together made walking to things easy. CXOs were very nice and would change games based on the size of the groups. Nightclub was Art Deco style and kitchy.

Game room was decent for a small resort, but the pool tables were terrible. One didn't even have all the balls. Exercise equipment appeared to be picked up at a garage sale and put in and old racquetball court. Hot tubs: one was nice other the jets didn't work. Everything here is worn HARD, but we knew this going in.

Dinner- this is a disaster. We paid extra for lobster tails at checkin, got them that evening at dinner. They were rubber, sent back and asked for our money back. Every night dinner was a disappointment, poor over cooked under seasoned food. Breakfast was very good, and the food you pay extra for in the cafe is decent. Next time I will just pay for the room and skip the meal plan.

Service- most of the time things went ok. But you feel nickel and dimed all the time. Pay for video games, pay for hot apps during happy hour that used to be free, and the alcohol costs are extreme. Especially when they use cheap booze. What's wrong with leaving the coffee machine on all day in the lobby. $4 extra to have something delivered to your room!?! And honestly some of the staff make you feel like you are hassling them.

Asked for the temp to be turned up in our pool at least twice a day and it was always cold. One day we had to ask for our room to be cleaned. This is not what I expect for the price they charge. I over look quite a bit because I know what to expect, but a clean room everyday, fresh towels, and a warm pool should be BASIC.