I wanted to book my wedding and reception here but...

I wanted to book my wedding and reception here but Sarah the event coordinator never returned any of my phone calls! We set up an initial consultation in January but after that she never responded to my attempts to reach her about the contract she said she'd write up for me, and even after trying to reach someone else in charge she gave me the runaround for 2 more months. When she finally did write up the contract she wrote it wrong TWICE even after I tried to get it corrected. No apologies, just excuses, and I'm still waiting for details on it 5 months later.