J

Been a customer for 8 years. Kept my recency up to...

Been a customer for 8 years. Kept my recency up to date, and recently they cancelled my flight last minute (after it was booked for days), because the plane went through overhaul and needs dual time only, and I explained I have only a few days to my recency, their next available time was past my recency, so they told me to request a special permission to extend it.
Andrew, the CFI has extended it by 2 days knowingly the next 2 days are bad weather, and the third is good weather, I asked for him to call me or extend it by 1 additional day, 2 days later I get a call from the front desk being told that he does not want to talk, and he has made up his mind that he will not extend even by 1 more day, even though this is all due to them cancelling, and saying I need a flight with an instructor again if I want my 30 day recency.

What a joke!

Just lost a customer with over 100 hours spent mostly dual in this school, will give my business to someone who values their clients.

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