Alena Bellmon

Review of Fletcher Ford

So thankful for the wonderful service team at Fran...

So thankful for the wonderful service team at Frank Fletcher Ford today! Our family was driving up from Texas to Springfield, Missouri for my husband to interview for a new job. Around Miami, Oklahoma, we started hearing something under our Ford F-150 hit and bang against the road. We pulled off and realized a big felt piece under the carriage of the truck was hanging down and needed to be taken off. We called the dealership and when we pulled in, they realized it would only take a few minutes to take it off. Instead of making us wait hours for an appointment and recognizing our time crunch, Dennis got it off and Jim reassured us that it wasn t a part to delay our journey. Thankful for amazing service and the kindness shown to us. You were an answered prayer!