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Elena Losseva

3 years ago

I have very frustrating experience with the Saffir...

I have very frustrating experience with the Saffire Blue online store. Their website shows the products are in stock but apparently they do not have any.
When I paid for the order I have not even known that these products are out of stock (they never informed that these products are not available). I received the parcel with the missing items. After long and not pleasant discusion with the customer servise they refunded for the missing goods 20% less (as per their policy).
Basicaly, Saffire Blue are saling not existed products, take money for them, do not ship them, and if you search for the missing in the parcel items they make a refund with 20%less cancelation fee.

They are taking advantage of all customers charging 20% cancellation fee for the products which are out of stock and were never shipped.
I would highly recommend searching for the other online stores. Stay away of Saffire Blue store, as they cheat the customers and make money by selling not existed products.

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