Nina Review of Fripp Island Beach and Golf Re...
Beware the reviews here are fake and do not accura...
Beware the reviews here are fake and do not accurately represent this resort. BEWARE OF THEIR UNCLEANLINESS, HORRIBLE ATTITUDE AND BED BUGS!!!!To start off I booked this place for a small vacation after reading all these good reviews . Sadly our stay was nothing close to enjoyable. We traveled down from GA so we used the address they provided us from the email that confirmed our reservation from this resort only for it to lead us to an empty building over 30 miles away from the actual resort. We lost FOUR hours in the middle of the night trying to figure out where we should go. We tried to get in contact with someone who could maybe direct us to the island, putting in the address provided into multiple map applications, and even going to the site itself to the suite we booked and tried to get directions from there. All lead to a dead end. We eventually asked someone at the gas station and luckily they have stayed at the suite before and directed us to the island. Upon getting to the gate we were greeted by the rudest old lady who yelled, got attitude with us, and even rolled her eyes as we were explaining the situation. Despite all we went through we kept moving since we were extremely tired after driving around aimlessly trying to find this place. Finally, arrived at our destination just to find there was NO adequate parking available for guests. We ended parking far away from the resort and had to carry all of our items almost half a mile away. Upon arrival at our suite we found the room to be dirty, giving us stained sheets, disgusting silverware, pots and pans, we even found dirty underwear in the shelf where the bunk beds were! After reporting this to both the workers and MANAGEMENT they gave us the nastiest attitudes and told us there s nothing that they can do about. We paid for what we got. My stuff is now also infested by bed bugs so bad that I had to throw away all of my things before getting back in the car and going home. I would absurd prices for horrible service and quality. I would take your business elsewhere or just get an Airbnb. It would be the better route. Well ANYTHING is better than this resort . You people are frauds and the most unprofessional and unpleasant people I have ever dealt with.
EDIT TO RESPOND TO SAID OWNER: that s interesting you guys care now to rectify but when we not only visited and called we were given attitude, told it wasn t your fault that it was ours and hung up on. But for the public eye you now want to rectify this situation? I d love to hear more about how you plan to rectify this experience which is so you know the worst experience I ve ever had including other motels I ve stayed in that was rated 2stars. At least they knew what customer service is about.
Comments: