So my girlfriend and I had purchased tickets for t...

So my girlfriend and I had purchased tickets for the Up movie experience. Now we are HUGE Up fans so you can imagine our disappointment When we walk into the theater and there sits a fox theater back drop and in front of it was NOT an up house but a random dog house with a measly 8 balloons and the plush dog in the dog house wasn t even the correct dog for the movie. Not to mention the lighting was horrible making us not want to post the picture whatsoever! I would have rather seen a cardboard cut out of the up house then a random dog house. And The pop corn was super salty, but they did gladly exchange the popcorn though. Then the candy bar was just all random and looked like random candy just thrown on a table. But we expected an UP EXPERIENCE, and in our books we were greatly disappointed with the effort put into this event! With the profits these kind of events pull in we expected more out of this event!
Also it s super freezing outside, do you have to blast the AC inside as well !? Then the letters for your rows are missing making us guess at where our seats were. They offered to help us find our seats, but there help was, ok go down to about the middle and your seats are on the left . Then one of the arm rests completely fell off(O107), and we were missing all the cup holders in front of us(P105&106). By the way the second batch of pop corn was still SUPER SALTY. We made it about an 1/8th of the way through our second batch of popcorn. Thank god for our overly priced $3 good old fashioned Hershey s with almond chocolate bar. It was yummy. They played Disney music for the hour before the movie started but never once did an Up song come on.

2 DISAPPOINTED UP FANS.

We would like to know how Fox Theater plans to do better in the future!