Chris Johnson

Review of Loomis

Do not get this insurance!!! They have some serio...

Do not get this insurance!!! They have some serious issues with billing, they cancelled insurance policy but conveniently forgot to cancel the automatic payments. Many calls to customer "service" and they inform us that insurance has been cancelled already, faxed details of all automatic payments that continued after cancelling and nothing, no response. Finally SIXTEEN MONTHS LATER got my bank to reject automatic draws from Loomis and only then did I get multiple emails (although they were automatic emails) saying my insurance was going to be cancelled. They only care about lining their pockets with my money. My bank wasnt even able to reverse any of those charges because Loomis has an agreement with their bank that all chargebacks need to be reviewed by their customer service department, which is disgustingly terrible. They burned a hole in my wallet. My biggest regret is that I should've read these reviews before signing up. Terrible excuse for an insurance company. They should all be arrested for fraud and extortion.