Margie Munsayac

Review of Ascott the Residence Makati

We have always cinsidered Ascott Makati our stayca...

We have always cinsidered Ascott Makati our staycation place. However, servoce has been very disappointing during our stay in March 2019 and most specially this this Holy Week. We requested yo have the room made up and after 2 hours of followup reply I get is they can clean the room but linens and towels will not be changed since they have run out of supply. I could not believe that this hotel could be so crass as to say this. Dont they plan for peak days?