Been living at the M3 here in Coquitlam for about ...

Been living at the M3 here in Coquitlam for about 1.5 yrs and the staff who actually work in here in the building are great. What isn't great is the Manager Phillip Lim who manages the Strata here at the M3. Every time I e-mail him something that I am concerned about it takes him like 7 days to get back and when he does it's a poor answer. I can feel he doesn't care at all about my concerns. I have no complaints with the staff that work inside our building as they keep it clean and they are quite friendly and responsive but the Manager for the Strata, Phillip Lim needs to do a better job at attending to people's concerns and not just brush people off with insufficient answers.