Annie Miller

Review of Fat Dans Chicago Style Deli

WORST customer service. We ordered carry out. We w...

WORST customer service. We ordered carry out. We we arrived home we found that one of the sandwiches was wrong. Should be an easy fix. We called to let them know and asked if they would exchange the sandwich. The guy argued with me. They asked me what I had ordered, if I was sure that s what I had ordered, then they wanted me to check the receipt and make sure it said that on the receipt as well. When I asked why it mattered what it said on the receipt the guy said he s sorry it s not his responsibility to check sandwiches anyway. I heard him yell to the cooks that this was the third order tonight that was wrong. He came back to the phone and asked me again if I was sure that I had ordered properly. I ll be taking my business to North End.