Rob Hikes

Review of Motion Kia

Service department is a rip off and rude. Tried ch...

Service department is a rip off and rude. Tried charging my wife $200 for a semi synthetic oil change, air filter replacement and multi point inspection on a 15k mile car. When I was trying to explain to my wife this was too expensive Ceda an employee was continuously talking over me. I asked her to please give me a minute she scoffed at me. Then on the way out she had the audacity to tell me I was rude. This is probably because I cost her a big commission on my wife. (Yes service people make commission I have a friend who does this) Waited 10 minutes to talk to manager Dave who never showed. Guess he was too afraid to handle a customer complaint. Wont ever service or buy a car from here again