Bob Toth

Review of The Royal Palms Resort and Spa

Attended Thanksgiving buffet arriving 5 minute ear...

Attended Thanksgiving buffet arriving 5 minute early. Friendly valet whisked our vehicle away. Then promptly met by outdoor front desk who escorted us to buffet area. After a gracious greeting we were told it would be a few minutes, which became 20 minutes.
I sense too many diners remain at their tables long after finishing their meal.
Our waiter Joe was most congenial and indicated where to go for what our tastebuds desired. It is a huge restaurant so guidance was appreciated.
The buffet supplied absolutely any and everything you might hope for. The crab claws were abundant and delicious. Many seafood options. The carving area provided succulent pork, alongside roasted turkey and roast beef.
Unfortunately the cold plates, cool temperatures and a long trek back to the table caused our food to be lukewarm at best. Both my wife and I felt the turkey was dry, and the beef not very tender.
Desserts were also plentiful, delicious, and petite negating waste.
Seemingly took forever to receive our bill, and another long wait to pick up the tab, and further delay to run the card. Meanwhile new diners are waiting to be seated.
At $ 247 for 2 (house added 20%) definitely feel it was not value received. However, they were very busy.
The guitarist did not contribute to a wonderful dining experience either.
Love the resort, will dine their again, but avoid holiday meals in the future.