I had guests from your company concerns reservatio...

I had guests from your company concerns reservation number HMTXCT9A58 I didn't have received the payment for this reservation, in your system shows that you send it already but I didn't receive yet till today, I can send you the statement from my bank account if you need, I m writing you about this circumstance during 2 or 3 years but nobody resolving my problem you send it to the wrong swift code and your bank need to ask that funds back and deposit it to my Payoneer card, Please let your manager know about this and resolve it ASAP! Urgent